Dear Customer, All T shirts are Asian Size, please check size chart when making an order!
1.once you know your body measurements, consult the Size Chart on the product pages for actual item measurements to determine which size you should purchase.
2.please choose your size base on below chart choose your size base on below chart:(0.1-0.2 inches differs due to manual measurement).
A:There might be slightly difference in color, because of the computer monitor settings.
B:Men(color): black, white, gray, red, blue, army green, navy, purple;
Women(color) : black, white, gray, navy, red, pink;
C:Men(size):S M L XL XXL XXXL;Women(size):S M L XL
D: We support custom images, please contact with us freely.
E: Washing instruction: * No bleach * Inside out * Cold water (no more than 30℃)
F: We accept drop shipping, and we won’t leave any invoice and price.
G: We print your t-shirt by environmentally friendly ink.
We support the following payment methods. All payments made on AliExpress are processed by Alipay.
When you place an order, please provide the correct shipping address, zip code, full name. After recevied your order,we will send your order within 2 working days.About 10-45 working days you will receive the goods. You can check your logistics information at this website. //www.17track.net/en. You can check it after a few days, it needs some time to update.
Return and Refund:
1.Please contact us first for all the return or refund case.
2.We will not refund for the following conditions: buyer give wrong address, buyer don’t make custom clearance, buyer don’t pick up package, buyer in vacation can’t receive package.
3.We will refund or take charge of return for item defective, wrong product ,package lost , big difference in color and size.
We endeavors 100% customer satisfaction service and experience.Any question, feel free to contact me, I’m happy to help you.If you are satisfied with our product or service,hope you can leave your positive feedback!
If you are satisfied with our products and services, please leave your positive feedback and 5 star, this will be greatest support for us;If you don’t satisfied our porducts, pls contact us before you leave neutral (3 stars) or negative (1-2 stars) feedback.We guarantee we will 100% slove any problems for you.Please contact us before you leaving the negative feedback or opening any dispute on the site.Communication is the best way to solve the problems.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Siyobit (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://www.siyobit.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.